Steven Grant

Work history:

• Job Title: Platoon Sergeant

  Company: Soldider Recovery Unit

  Period: March 0023 - present

  Role Description:

  Served as a Program Manager and Supervisor for a Soldier Recovery Unit (SRU), responsible for the holistic care and rehabilitation of 60 program participants. Focused on participant well-being, safety, and morale while fostering a culture of accountability and respect. Built collaborative relationships with interdisciplinary teams, including Nurse Case Managers and Physicians, to support the mental and physical recovery of participants and facilitate their seamless transition to duty or civilian life. Maintained accurate records in a secure processing database and implemented strategies to mitigate potential hazards. Provided direct supervision and guidance to team members, promoting a culture of excellence and empathy and ensuring the highest standards of care.

  • Project Management & Collaboration: Collaborated with six external agencies and internal stakeholders to unlock critical opportunities and resources for over 200 participants, significantly improving program readiness by 30%.
  • Leadership & Management: Exemplified professional standards by establishing new unit protocols, earning respect from 200 participants and peers. Consistently inspired and motivated a positive and resilient environment that drove healing and growth.
  • Communication & Interpersonal Skills: Demonstrated outstanding communication skills, strengthening team cohesion and improving information flow for a team of ten. Mastered complex medical concepts to enhance communication with 65 participants, improving access to remote healthcare by 40%.
  • Analytical & Problem-Solving: Showcased exceptional analytical skills by resolving remote medical management challenges, enhancing care for 65 patients.
  • Mentorship & Training: Delivered strong mentorship to subordinate staff, driving them to excel and boosting team performance. Developed a training program for junior staff that improved their technical proficiency and leadership skills by 20%. Sponsored five multi-component cadres, ensuring seamless team integration.
  • Risk Management & Compliance: Developed and implemented a Remote Medical Management (RM2) Standard Operating Procedure (SOP) that was adopted as the brigade standard for remote care. Developed and implemented a comprehensive mitigation plan, successfully managing high-risk individuals without any incidents or loss of life. Maintained a 100% ARP (Administrative Readiness Program) compliance rate, excelling above all other platoons in the unit.

• Job Title: Battalion Battle Non-Commissioned Officer

  Company: Headquarters and Headquarters Battalion, 111th Field Artillery Regiment

  Period: December 2021 - March 2023

  Role Description:

  Served as a Command Center Operations Specialist, supervising a 24/7 operations center. Managed the timely and accurate submission of all reports from subordinate and higher headquarters, ensuring compliance with standard operating procedures. Directed and supervised operations center personnel and maintained accurate analog and digital trackers. Managed all equipment and assumed command responsibilities in the absence of the Battle Captain.

  • Leadership & Supervision: Selected over peers to supervise the night shift, demonstrating superior competence and requiring minimal supervision during periods of heightened activity. Guided a team with unwavering competence and precision through a combat deployment. Mentored and counseled two junior team members during a combat deployment, fostering their personal and professional development.
  • Communication & Collaboration: Exemplified outstanding communication skills, articulating swiftly and concisely during high-stress events. Actively engaged with peers from other shifts to ensure seamless alignment of efforts and information flow.
  • Technical & Analytical Skills: Processed over 200 CCIRs (Commander's Critical Information Requirements) for a C-RAM (Counter-Rocket, Artillery, and Mortar) mission, demonstrating a high level of intellect and attention to detail. Certified the Battle Desk section, showcasing a commitment to mission readiness.
  • Project Management & Planning: Engineered a comprehensive plan to enhance Fire Direction Center (FDC) proficiency across the battalion upon demobilization. Executed plans from inception to completion during a combat deployment, demonstrating strategic thinking and adaptability.
  • Operational Readiness & Performance: Successfully supervised the battalion's Tactical Operations Center (TOC) for over 200 hours of operations during a combat deployment. Maintained superior physical fitness, consistently surpassing standards.

• Job Title: Senior Fire Direction Chief

  Company: Headquarters and Headquarters Battalion, 111th Field Artillery Regiment

  Period: May 2017 - December 2021

  Role Description:

  Supported the Fire Direction Officer in developing tactical and technical guidance for a Field Artillery unit. Managed the input of appropriate parameters into the Advanced Field Artillery Tactical Data System (AFATDS) to ensure seamless coordination with battalion and Brigade Combat Team (BCT) fires cells. Maintained digital communications and database integrity for mission command systems. Analyzed targets by considering rules of engagement, desired effects, and ammunition types. Verified the timely dissemination of fire missions and target schedules to supporting units and higher headquarters.

  • Operational & Technical Expertise: Led the certification of the battalion through Field Artillery Tables IV-VI, a significant achievement after 18 months of non-shoot time. Possessed acute mental agility and the ability to work autonomously, implementing innovative solutions that led to overall mission success. Utilized technical expertise to adapt to changing situations, and was relied upon by the unit for this proficiency.
  • Training & Mentorship: Trained Fire Direction Center (FDC) personnel on tactical and technical fire direction in degraded modes. Dedicated to self-development, completing the Senior Leader Course at the NCO Academy among the top 25% of the class. Invested personal time to establish strong working relationships with personnel in all Battalion FDC sections.
  • Leadership & Decision-Making: Made sound, unbiased decisions in the best interest of the organization. Led multiple convoy operations to Fort Pickett, Virginia, in preparation for a deployment. Supervised battle desk operations as the senior ranking non-commissioned officer in the Tactical Operations Center (TOC) during a threat window.
  • Planning & Execution: Executed a Battalion COMMEX (Communications Exercise) to prepare for voice and digital procedures during Annual Training. Performed at a high level of intensity, directly contributing to the battalion achieving its first certification in two years.
  • Logistics & Asset Management: Maintained 100% accountability of all Battalion S3 and FDC equipment and vehicles.

• Job Title: Squad Leader

  Company: Soldier Recovery Unit - Fort Belvoir

  Period: May 2020 - May 2021

  Role Description:

  Served as a Care Manager and Supervisor for a team of 20 multi-component wounded, ill, and injured service members. Conducted extensive coordination and collaboration between civilian, military medical, and administrative agencies, from company-level to the Department of Veterans’ Affairs (VA). Acted as a patient advocate at weekly meetings, promoting unit readiness and preparing participants for frequent visits from representatives and senior leaders. Applied risk reduction measures to ensure the safety and well-being of all personnel during mission execution.

  • Leadership & Supervision: Hand-selected over 16 peers to serve as the Battalion Army Combat Fitness Test (ACFT) trainer. Conducted physical training with proficiency, demonstrating initiative and leadership. Exhibited exceptional tact while leading a diverse team that included three Field Grade Officers and four Senior NCOs. Served as Acting Platoon Sergeant on numerous occasions, a testament to professionalism and leadership ability.
  • Mentorship & Counseling: Mentored the team to achieve 100% participation in Career Education Readiness programs for all eligible members. Provided counseling, mentorship, and guidance to 22 individuals, facilitating their healing, education, and transition. Exhibited unwavering devotion to the "Ask-Care-Escort" model, ensuring the safety and follow-on care of seven high-risk individuals.
  • Process Improvement & Analytical Skills: Utilized analytical thinking to develop a new administrative process for the SRU in the absence of a Human Resources Assistant, enhancing efficiency and workflow.
  • Coordination & Collaboration: Coordinated, resourced, and led two rigorous Battalion Physical Training events. Invested personal time and effort to establish strong relationships with team members, resulting in dramatic improvements in team cohesion and morale.
  • Accountability & Compliance: Maintained 100% safety and accountability for four high-risk individuals. Maintained a medical readiness completion rate of 95% for the team, ensuring fewer than 5% of personnel missed medical appointments. Employed adaptive approaches to successfully transition 10 individuals back to the force and civilian life, contributing to a top organizational priority.

• Job Title: Fire Direction Center Non-Commissioned Officer In Charge

  Company: Alpha Battery, 1-111th Field Artillery Battalion

  Period: May 2019 - May 2020

  Role Description:

  Directed and supervised the movement and emplacement of the Fire Direction Center (FDC), a critical tactical asset. Supervised the construction, camouflage, and defense of the section position. Responsible for training, instructing, and supervising personnel in all FDC procedures, including the calculation of safe firing data. Supervised the performance of all maintenance on section vehicles and equipment, ensuring operational readiness.

  • Leadership & Team Management: Set the standard for professional appearance and physical fitness within a combined section. Made sound decisions with confidence, demonstrating mental agility and resourcefulness. Embodied a servant leadership approach, focusing on the growth and well-being of team members while accomplishing the mission. Maintained accountability for two sections of personnel, conducting monthly counselings to ensure a shared understanding of goals and performance.
  • Technical Expertise & Training: Served as the battery's subject matter expert for the CENTAUR and Simple Key Loader (SKL), mentoring junior leaders in their operations. Taught classes to the section on communications and manual gunnery to maintain Soldier competencies.
  • Operational Readiness & Compliance: Was instrumental in the FDC's completion of certification tables 5 through 12 during a major training exercise (XCTC 2019). Certified as an ACFT (Army Combat Fitness Test) administrator to increase unit readiness in preparation for the test's rollout.
  • Collaboration & Project Management: Worked to ensure that Soldier talents were best utilized and highlighted during field training. Volunteered for multiple communications exercise advance parties (COMEX ADVONs) to ensure successful live fires during training weekends and annual trainings.

• Job Title: Squad Leader

  Company: Bravo Company, Warrior Transition Unit

  Period: August 2018 - March 2019

  Role Description:

  Served as a Care Manager and Supervisor for a team of 60 multi-composition wounded, ill, and injured service members. Coordinated extensively between civilian, military medical, and administrative agencies, from the company level to the Department of Veterans' Affairs (VA). Served as a patient advocate at weekly transition review meetings, promoting unit readiness and preparing personnel for frequent visits and inspections by senior leaders and government officials. Applied risk reduction measures to ensure the safety and well-being of all personnel during mission accomplishment.

  • Leadership & Team Management: Displayed exceptional leadership, showing competency of a more senior grade and providing outstanding results in stressful situations. Was well-respected throughout the battalion for knowledge and experience. Provided advice and support to team members while remaining loyal to the final decisions of superiors. Maintained a positive and professional demeanor, projecting confidence and enthusiasm.
  • Problem-Solving & Efficiency: Engaged every task with the mindset of improving efficiency and quality, creating simple solutions to complex problems and teaching others how to solve them. Developed a strong, prioritized battle rhythm using all available resources to support Soldiers' transition readiness requirements.
  • Coordination & Asset Management: Coordinated over 1,900 room inspections and managed a $40M Unaccompanied Personnel Housing (UPH) facility, ensuring 100% accountability of key cards and equipment. Planned and coordinated the company barracks UPH program, which was adopted as a battalion standard.
  • Training & Mentorship: Encouraged individuals to maintain well-rounded wellness by removing the stigma associated with mental health and combat stress. Exhibited excellent interpersonal tact when dealing with individuals, leading to the effective formulation of solutions to resolve issues. Constantly sought out knowledge to improve personally and professionally.
  • Physical Readiness & Compliance: Achieved over 70 points in each event of the Army Physical Fitness Test (APFT), with a 258 average during the rating period. Enforced risk reduction measures, which resulted in 100% compliance, accountability, and reporting for high-risk individuals.

• Job Title: Platoon Sergeant

  Company: Bravo Company, Warrior Transition Battalion - Fort Belvoir

  Period: August 2017 - August 2018

  Role Description:

  Served as a Platoon Sergeant, responsible for the health, welfare, morale, and transition of 40 service members with combat and non-combat injuries/illnesses. Conducted extensive coordination with civilian and military medical and administrative agencies. Acted as a patient advocate on weekly Transition Review Boards. Maintained accountability, instilled discipline, and monitored the living conditions of service members in temporary lodging. Coordinated with Nurse Case Managers, physicians, and Social Services to facilitate their healing and successful transition. Supervised three subordinate Squad Leaders and managed over $10,000 in office equipment.

  Leadership & Team Management: Displayed exceptional leadership, providing masterful supervision while successfully managing three subordinate leaders and 40 team members with complex behavioral health or medical issues. Made appropriate decisions with masterful insight and poise in a high-tempo environment. Was nominated for the WCTP Cadre Award for Excellence for outstanding leadership and support.

  Operational & Process Improvement: Was instrumental in the platoon's execution of the Army Warrior Care and Transition System (AWCTS), which resulted in a 90% completion rate for 755 assessments. Implemented a prioritized battle rhythm using all available resources to manage transition readiness requirements.

  Coordination & Compliance: Coordinated over 1,700 room inspections and managed a $40M Unaccompanied Personnel Housing (UPH) facility, maintaining 100% accountability of key cards and equipment. Enforced risk reduction measures, resulting in 100% compliance, accountability, and reporting for high-risk service members.

  Mentorship & Communication: Built essential internal and external professional relationships with service members and their families. Was influential in addressing service member concerns, which increased morale, communication, and confidence. Exhibited excellent interpersonal tact, leading to the effective formulation of solutions.

  Physical Readiness: Managed the company physical fitness program, which resulted in zero record failures and reinforced team camaraderie. Achieved over 80 points in each event of the Army Physical Fitness Test (APFT), with a 270 average during the rating period.

• Job Title: Shift Supervisor

  Company: Lowe's

  Period: October 2014 - August 2017

  Role Description:

  Served as a Shift Supervisor, leading a team to deliver excellent customer service and operational efficiency. Responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining a safe and organized work environment. Provided training, coaching, and development to associates, fostering a positive and inclusive work environment.

  • Team Leadership & Development: Led a team of associates, providing guidance, coaching, and performance feedback. Managed employee schedules and adjusted work assignments to ensure adequate staffing and efficient workflow. Trained new associates on store policies, procedures, and customer service best practices.
  • Operational Management: Managed daily tasks, monitored workflow, and optimized processes to ensure smooth operations, including stocking, inventory management, and merchandising. Monitored sales and performance data, implementing strategies to improve efficiency and productivity.
  • Customer Service & Problem-Solving: Ensured customers received prompt, friendly, and knowledgeable assistance. Resolved customer inquiries and complaints effectively, escalating concerns to management when necessary.
  • Safety & Compliance: Implemented and enforced safety protocols. Conducted regular safety walks to identify and address potential hazards and maintain a secure environment.
  • Communication & Collaboration: Effectively communicated with other departments and team members to ensure seamless operations and address any concerns. Participated in team meetings and shift briefings to maintain a high level of communication.

• Job Title: Watch Non-Commissioned Officer

  Company: Virginia Army National Guard

  Period: January 2012 - October 2014

  Role Description:

  Provided support to the Joint Operations Center (JOC) Watch Center, maintaining 24/7 situational awareness on current, planned, and anticipated operations. Received, analyzed, and disseminated information to provide key leaders with the situational awareness required to make informed decisions. Monitored and updated communication systems and served as a liaison between the National Guard Bureau (NGB), other state JOCs, and civilian agencies. Maintained the Common Operational Picture to provide operational briefings for staff.

  • Situational Awareness & Analysis: Monitored and updated various messaging and communications systems. Received, analyzed, and archived critical information for rapid decision-making.
  • Coordination & Communication: Aided the JOC Operations NCO and coordinated with multiple external agencies to ensure a rapid response by National Guard personnel and assets.
  • Technical Skills: Knowledgeable in Microsoft Office Suite and SharePoint, with skills necessary to research and collect web-based information for data collection.

• Job Title: Senior Fire Directions Sergeant/Chief

  Company: Virginia Army National Guard

  Period: January 2009 - December 2011

  Role Description:

  Served as a Fire Directions Sergeant/Chief, responsible for the supervision of all fire control and fire direction operations. Managed the preparation for operations, communications setup and maintenance, and fire mission processing. Supervised fire support planning, execution, movement control, and the entry of a commander's guidance. Computed and verified the accuracy of firing data and maintained current situational data.

  • Leadership & Supervision: Supervised all fire control and fire direction operations, including fire mission processing and fire plan scheduling.
  • Technical Proficiency: Computed and verified the accuracy of firing data, ensuring mission success. Proficient in digital systems and communications.
  • Maintenance & Readiness: Supervised operator, crew, and organizational maintenance on all section equipment, ensuring a high state of readiness.